Return/ Refund Policy
Thank you for shopping at www.unresolvednm.com. If, for any reason, your purchase does not meet your expectations, we invite you to review our policy on returns and refunds.
The following terms apply to all products purchased from Unresolved:
Returns
Returns are accepted within 25 days of delivery. To maintain the integrity of your item, products must be unworn, unused, and have all original tags attached.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Customers are responsible for return shipping costs, and items returned without prior authorization cannot be accepted.
Refunds
Once your return has been received and carefully inspected, we will notify you regarding approval. If approved, your refund will be issued to your original method of payment. Please note that we cannot refund shipping and handling charges.
Initiating a Return
To request a return, please contact us at info@unresolvednm.com. We will provide instructions on how and where to send your package.
At Unresolved, we value your satisfaction and strive to ensure every purchase is a seamless experience.